What can we help you with?

Find answers and get support for all your needs in our Help Center.

Resolution Center

Quickly resolve issues and disputes with our dedicated resolution support.

Ticket Support

Submit and track your support tickets for personalized assistance.

Knowledge Base

Access detailed articles and guides to help you understand our services better.

Frequently Asked Questions

Loans FAQ

We offer a variety of loans including car loans, home loans, personal loans, business loans, and professional loans. Each loan type is designed to meet specific financial needs.

You can apply for a loan by completing our online application form or visiting our office. Provide the required documents and information, and our team will assist you through the process.

Typically, you will need to provide identity proof, address proof, income proof, and employment details. The exact requirements may vary based on the type of loan and your financial situation.

The loan approval process involves reviewing your application, assessing your creditworthiness, and verifying your documents. Once approved, the loan amount will be disbursed to your account.

Approval times vary depending on the type of loan and the completeness of your application. Generally, our loan approval process is quick, often within a few business days.

Yes, you can prepay your loan. Check with us for any prepayment penalties or conditions that may apply to your specific loan.

Interest rates are influenced by factors such as your credit score, the type of loan, the loan term, and market conditions. Our team will provide you with the best possible rates based on your profile.

Your EMI (Equated Monthly Installment) is calculated based on the loan amount, interest rate, and tenure. Use our EMI calculator or speak to our advisors for an accurate calculation.

If you miss a payment, contact us immediately. We can discuss options for restructuring your repayment plan or provide assistance to help you get back on track.

Yes, applying with a co-applicant can improve your chances of loan approval and may also help you secure better terms. A co-applicant’s income and credit history are considered in the loan evaluation.

Insurance FAQ

We offer a range of insurance products including life insurance, health insurance, home insurance, and vehicle insurance. Each is designed to provide comprehensive coverage tailored to your needs.

You can get a quote by filling out our online form or contacting our insurance advisors directly. We’ll provide a customized quote based on your specific requirements.

Premiums are determined based on factors such as your age, health status, the type of coverage, and the sum insured. Our team will help you understand how these factors impact your premium.

To file a claim, you need to contact our claims department, provide necessary documentation, and follow the claims process outlined in your policy. Our team will guide you through each step.

Yes, we offer customizable insurance policies to fit your specific needs. You can select coverage options and limits that best suit your situation.

The waiting period varies by policy and type of coverage. Commonly, there is a waiting period for pre-existing conditions and certain treatments. Our advisors can provide details specific to your plan.

Yes, insurance policies have exclusions and limitations. Common exclusions include pre-existing conditions, certain high-risk activities, and specific types of damage. Review your policy documents for detailed information.

It’s advisable to review your insurance coverage annually or when you experience significant life changes, such as marriage, buying a home, or having children.

Yes, many health insurance plans allow you to add family members. You can discuss options with our advisors to find a plan that covers your entire family.

To cancel your policy, contact our customer service team. They will provide you with the cancellation process and inform you of any applicable terms or refunds.

Need Assistance?

We're Here to Help!

Whether you have a question, need to resolve an issue, or want to learn more about our services, our Help Center has all the resources you need. Explore our FAQs, submit a support ticket, or contact our support team directly for personalized assistance.